At GF Laser we are always looking to improve productivity using technology to increase efficiency.
We currently use a number of systems in the following areas:
Sales Order Processing
All enquiries are logged and quotations constructed within our Clarity system. When an order is placed the quotation status is then changed and a Works Order is produced. This Works Order then stays with the job until it is delivered, this process ensures that anything detailed at the quotation phase is carried through to Production minimising the risk of mistakes.
Cloud Based Systems
We use secure cloud based systems when information is required off site as well as locally. Each piece of machinery has its own planning schedule and we offer customers the ability to view when their jobs are scheduled.
In addition, the collections / deliveries for our transport are booked using a cloud based system. Each driver gets an email delivered to their phone telling them the details of each delivery and they can also interrogate the system to view their weekly deliveries.
Plans for 2017
As well as improving our email system and general infrastructure we are evaluating a number of CRM systems as part of an ongoing focus to communicate with customers and potential customers keeping them abreast of our latest developments.
Simon Tregillus | Director
T: 01384 245095
M: 07792 143076
You can contact me through LinkedIn https://uk.linkedin.com/in/simon-tregillus-5ab05b10